Frequently Asked Questions
Everything you need to know about your Dr. Denim experience.
How do I find my perfect fit?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for our rigid denim and staying true to size for our stretch collections.
What is your shipping policy?
We offer standard and express shipping worldwide. Orders are typically processed within 24 hours, and delivery times range from 2-5 business days depending on your location.
How do I return or exchange an item?
We offer a 30-day return window. Items must be unworn with all original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How should I care for my raw denim?
To maintain the unique character of raw denim, we recommend avoiding washing for the first 6 months. When necessary, hand wash cold and hang dry to prevent shrinkage and color loss.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your products sustainably made?
Yes, we are committed to reducing our environmental footprint by using organic cotton, recycled fibers, and water-saving dyeing processes across our core collections.